IT Work Request Forms

Use the button below to try our new AI powered work-request form:

AI Assisted Work Request

Try our new AI Assisted Request form to submit an IT ticket for support, changes or projects in two easy steps!

The assistant will assign a ticket number, categorize your request, ask any important follow-up questions, and then forward the ticket to the appropriate queue.

Windows Agent

Download the SentinelOne agent for Windows.

Download
Windows install:
  1. Download the installer and run it as Administrator.
  2. When prompted, paste your Site Token.
  3. Complete the wizard, then verify the agent appears in the S1 console.

macOS Agent

Download the SentinelOne agent for macOS.

Download
macOS install:
  1. Open the downloaded .pkg and follow the installer.
  2. Enter the Site Token when requested.
  3. Approve required system extensions and Full Disk Access if prompted.
  4. Confirm the device registers in the S1 console.

Linux Agent

Download the SentinelOne agent for Linux.

Download
Linux install:
  1. Install the DEB file with the built-in package manager (ex: App Center) or sudo dpkg -i ./sentinelone-agent.deb
  2. Set the site token: sudo /opt/sentinelone/bin/sentinelctl management token set "<TOKEN>"
  3. Start the service: sudo systemctl start sentinelone
  4. Verify service is running: systemctl status sentinelone
  5. Check registration in the S1 console.

You will need a site token to complete the install

Windows Installer

Download the Vipre Antivirus agent for Windows.

Download
Windows install:
  1. Download the installer and run it as Administrator.
  2. Follow the setup wizard to complete installation.
  3. Verify the agent is active and updated.

Vipre Removal Tool

Uninstall or clean up a failed Vipre Antivirus installation.

Download
Removal notes:
  • Close all Vipre windows before running.
  • Run as Administrator and reboot if prompted.